Docflow
Docflow is a quick to learn record-keeping and communication tool designed for trucking tractor/trailer inspections and repairs.
Try the Demo site (all the demo accounts joined to the 'docflowinc' organization in the system):
dem.docflw.com
Username: demo
Password: demo123
You're welcome to try saving edits, creating new docs, upload attachments, etc. The demo data will get reset on a schedule.
The demo user account is of the manager type, so almost all functions are available to you.
Some more logins so you can try the system from the perspective of other user types:
Note: Normal signout has been disabled for demo and demo_* usernames. To drop your local authentication cookie use this link before trying another user or creating your own.
Username: demo_driver dem.docflw.com/signin/u/demo_driver
Password: demo123
Note: Drivers only see documents they created or are set as driver.
Username: demo_dispatch dem.docflw.com/signin/u/demo_dispatch
Password: demo123
Username: demo_mechanic dem.docflw.com/signin/u/demo_mechanic
Password: demo123
If you're adventurous, open a private/incognito tab (or a whole other browser) and stay logged into multiple users at the same time.
Doc Listing (PHONE)
Doc Listing (DESKTOP)
Common Workflow for
Tractor/Trailer Repairs/Inspections
Design goals of the Docflow system:
Favour simplicity: Don't try to do everything (but do the most important things well).
Make knowing the status and directing progress of unit maintenance self-serve; make managing the process more real-time; make doing the right thing easier—all from your phone or desktop computer (all features are usable whether on phone, tablet or desktop from the same web app).
How Docflow helps flow:
Drivers can upload one or more pictures (direct from phone camera or photo album) of a peculiar problem which gets attached immediately to their request, so it won't have to get shuffled around in email/text/chat. A standard location of documentation can really help everyone else down the line (dispatch/shop/management).
Email notifications automatically go to the right people depending on the status change (new phase kicked off). You don't have to be in the Docflow app when something relevant to you occurs—you'll be kept in the loop.
If you have a paper-based work flow you'd like to reduce, Docflow can help with that. You type request/repairs right into Docflow (avoiding scribbles on paper) and you can also handle paper invoices from third-party shops. You can:
- Login to Docflow on your mobile phone.
- Open the appropriate repair request document and add attachments (choose CAMERA and take a photo of each invoice page).
- These image scans will now always ride along with the doc so you contain the request and all repair work performed in one place.
If an invoice is an emailed PDF, those can also be attached.
The Focus: Provide structure to the mechanical maintenance life-cycle, and make record-keeping easy and visible. Keep drivers and mechanics on the same page. Managers can see the requests that are active (the most recently edited docs appear first at the top of the Document Listing), and use on-the-fly Reports / saved searches to find stuff. Example: filter for all docs in PHASE manager, then review and phase to done if all is good (or let's say there's something more to do: restart to PHASE mechanic with a note giving further direction).
The Result: Drivers know issues are getting handled. Mechanics know their assignments and see what's in the queue. Dispatchers and managers have up-to-the-moment situational awareness of shop and call-out workload. Each request document is shared—as each user performs their role adding to a document, Docflow keeps the history of changes (easy to lookup the user and timestamp of an edit).
Centralized information, accessible with an internet connection, with convenient ways to search and filter your complete history of active and past inspection and service work in Docflow.